Delete Your Account

This page explains how to delete your Awesome Studio account and the data associated with it. Awesome Studio (package name au.com.eawesome.app) is published by Ganda Tech Services Pty Ltd trading as Awesome Apps (ABN 32 164 690 751), Australia. You do not need an active subscription to delete your account, and you do not need to contact us first — you can delete the account yourself from inside the app.

Option 1: Delete from inside the app (fastest)

If you still have the app installed and can sign in, this removes your account immediately:

1. Open the Awesome Studio app and sign in.
2. Go to the Account tab.
3. Tap Delete Account.
4. Confirm when prompted. Your account is closed straight away and you are signed out.

Deletion is permanent and cannot be undone. Remaining copies in our backups are purged within 30 days.

Option 2: Request deletion by email

Use this route if you have already uninstalled the app, lost access to your device, or cannot sign in.

Email a deletion request

Send your request to info@g-t-s.com.au with the subject line "Awesome Studio - Account Deletion Request", and include the email address registered to the account.

Verification: please send the request from the email address on the account. If you cannot, we will ask you for other information that proves ownership before we delete anything — this protects your account from being deleted by someone else.

Timeline: we acknowledge deletion requests within 7 days and complete deletion within 30 days of verifying the request. There is no charge.

What we delete

When your account is deleted, the following are permanently removed from our systems:

• Your account and sign-in credentials (email/password, or Sign in with Apple / Google identifier)
• Your business profile — business name, description, services, branding and setup details
• Your AI concierge conversation history and the app/website briefs generated from it
• Any drafts, templates and generated content saved to your account
• Subscription entitlement records held against your account in our systems
• Device identifiers and push notification tokens linked to your account

What we keep, and why

A small amount of data survives deletion because Australian law requires it or because it can no longer be connected to you:

• Transaction and tax records — records of purchases and invoices are retained for 3 years for accounting and tax purposes. These are financial records only and are not used to contact you or to rebuild your profile.
• Anonymised crash and performance data — diagnostics that carry no account identifier and cannot be traced back to you. This data cannot be re-identified, so it is not deleted.
• Records needed for an active legal claim or dispute — retained only while the matter is on foot, then deleted.

Cancel your subscription separately

Questions

For anything about this process, or to exercise your other privacy rights, contact us. Our full Privacy Policy explains what we collect and how it is handled.